Blinkit's kind gesture for hospitalised customer wins appreciation online, check

Spending even a few hours in the hospital can be unpleasant, and enduring days or months there is even harder. In such difficult times, receiving genuine care and concern becomes especially heartwarming.

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While placing an order from a hospital, a customer noticed that Blinkit sent warm wishes to him and his family upon detecting his location.

Also read: Customer's Mom Gets 'Mini Heart Attack' On Having To Pay For Dhaniya, This Is How Blinkit CEO Responded 

In a LinkedIn post, Prabhat Motwani shared his experience: "Blinkit's small gesture just made my day. While ordering from the hospital, I saw this message on Blinkit's interface: 'We noticed your order is from a hospital. Sending you and your dear ones our warmest wishes.' This is a very small thing they could easily overlook among thousands of customers, but it can lift up someone's mood who has been in the hospital for the last few days. It's great to see companies go beyond transactions and show genuine care for their customers."

He also included a snapshot of the order and the message where one can see that Blinkit had also prioritised the order.

Credit: LinkedIn

You can check Prabhat's post here.

Also read: Job Seeker Sends CV & Cover Letter Via Blinkit In Attempt To Gain Recruiter's Attention

In the comments, one person shared, "A couple of weeks back, I was hospitalised and had ordered some items from Blinkit. Due to hospital security, the delivery person couldn’t come to my room, but after hearing my voice on the phone, he knew I was in a bad condition. Finally, the delivery person convinced security and delivered the items to my room, offering comforting words that made me teary." 

Another person recalled, "I remember ordering from Swiggy when I was in the hospital and restaurants were closing. The restaurant owner called me, asking me to wait as there were no delivery boys. Someone from his restaurant delivered the order on his way home."

Another commenter highlighted the customer-centric approach, saying, "This small gesture and attention to detail make a significant difference and build customer trust. It sets them apart from the crowd and shows their genuine care."

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